Privacy Policy
Your privacy is important to us. This policy explains how VEIVO AI Photo Editor collects, uses, and protects your information.
Introduction
VEIVO AI Photo Editor ("we", "our", or "us") operates the VEIVO AI Photo Editor mobile application (the "App"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use the App.
Information We Collect
We may collect the following types of information:
- Device Information: We collect your device identifier (device ID), device type, operating system, and platform (iOS/Android) for authentication and account management.
- Usage Data: We collect information about how you interact with our App, including features used, images processed, and generation history.
- Images & Media: Photos and images you upload for processing are temporarily stored on our secure servers. These images are used solely for providing the requested AI editing services.
- Purchase Information: We collect data related to in-app purchases for managing subscriptions and credit balances.
- Country & Region: We collect your country information for analytics and to provide relevant services.
How We Use Your Information
- To provide and maintain our AI photo editing services
- To authenticate and manage your account
- To process in-app purchases and manage credit balances
- To send push notifications about your image processing status
- To improve our App and develop new features
- To detect and prevent fraud and abuse
- To comply with legal obligations
Data Storage & Security
Your uploaded images are stored securely on cloud servers (Cloudflare R2). We implement industry-standard security measures including encrypted connections (HTTPS/TLS) and access controls to protect your data.
We retain your processed images for a reasonable period to allow you to access your results. You may request deletion of your data at any time by contacting us.
Third-Party Services
Our App may use the following third-party services:
- Apple App Store: For processing in-app purchases and subscriptions
- Firebase Cloud Messaging: For sending push notifications
- Cloudflare R2: For secure cloud storage of your uploaded images
- AI Processing Providers: For performing image enhancement, restoration, and animation
These third-party services have their own privacy policies and we recommend reviewing their terms.
Your Rights
- Access and receive a copy of your personal data
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App. Changes are effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: [email protected]
🌐 Website: veivo.io